Website Specialized Bicycle
Employer Snapshot (Cycle-Jobs Insight)
- Transparency Score: 3.9 / 5 — Good (Industry avg: 3.2 / 5)
- Company Size: large
- Ownership: Privately held
- Glassdoor: ⭐ ⭐ 3.0 / 5
- HR Index: 75.14% ▲ (Industry avg: 53.14%)
- Commitment: Actively engaged in responsible business and transparency
- Official Salary: N/A
- Estimated Salary (Cycle-Jobs): 🇺🇸 19,000-25,000 USD / year
Company Overview
Innovation has guided Specialized since 1974. The company is dedicated to pushing the greatest human powered machine into the future, building a diverse and inclusive workforce, and creating transformative, rider-focused experiences. Specialized provides quality products and world class rider care at every interaction. The company supports better health through cycling and strives to have a positive impact on the world. Specialized is always looking for creative, passionate people eager to contribute to its mission of pedaling the planet forward.
Role Description
The Cycling Specialist is a key team member responsible for delivering exceptional rider service and enhancing satisfaction. This role serves as a host, mentor, and brand advocate, ensuring riders receive the goods and experiences they need. The position contributes to sales and profitability goals while fostering an inclusive and collaborative environment.
Position Snapshot
- Seniority: Entry-level
- Function: Retail / Store
- Department: Retail
- Experience required: 1+ years of experience preferred
- Contract type: Part-time
- Work model: On-site
- Remote policy: On-site (strict)
Description
A Specialized Cycling Specialist is the front line and point person for the store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace. The role involves identifying and locating goods, services, and experiences needed to provide solutions quickly and frictionlessly to keep riders riding longer and better. The Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences, enhances rider satisfaction, and aids in meeting sales and profitability goals.
Responsibilities
- Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfaction.
- Meet and make a connection with riders, ask questions, and listen to riders’ needs, then give options and advice on meeting those needs.
- Inspire the rider to buy, celebrate the purchase, and create a lasting positive impression of the specialist, Specialized, and the purchase process.
- Deliver transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way.
- Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized.
- Maintain general cleanliness standards at store opening, throughout the day, and at close of business, including light janitorial duty.
- Use company literature/resources and available training to stay current on product features.
- Maintain regular, dependable attendance and punctuality.
Location
This position is based in
Atlanta, GA, USA
Compensation
Salary information not provided by employer.
Benefits
Competitive health care (Medical PPO or HDHP), Dental, Vision, Health Savings Account (HSA), Short and Long Term Disability, Company sponsored life insurance, Optional Term Life Insurance, Optional Critical Illness insurance, Optional Critical Accident insurance, Competitive vacation package, 401(k) with match, 8 Weeks paid parental leave, Paid company holidays, Employee discounts on all product, Deep partner retail discounts, Fitness & Events Reimbursement, Employee Assistance Program, Commuter Benefits
Additional Information
- Diversity & Inclusion: We’re committed to building a diverse and inclusive workforce where all people thrive. We want to increase representation of all races, genders, and body types in the cycling industry. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice.
- Team & Reporting: A critical member of the team, the Cycling Specialist works directly with riders and collaborates with staff inside and out, following the Specialized Retail Way.
Application Details
Posted: July 4, 2026
R0011791
Before you apply (Cycle-Jobs Insight)
Some important details are not fully specified in this job post. To make an informed decision, you may want to clarify the following points:
- Salary & compensation: Ask for the exact salary range, variable compensation, and whether negotiation is possible.
- Flexibility & schedule: Check expected weekly hours, evenings/weekends, and flexibility.
- Required languages: Verify language expectations in daily work.
- Application deadline: Ask if the position closes at a fixed date or remains open until filled.
- Weekly schedule: Clarify typical weekly hours and schedule.
- Travel requirements: Ask how often travel is required and whether expenses are covered.
- Contract length: Verify the duration if the contract is fixed-term.
- Equipment provided: Ask what equipment or tools are supplied by the employer.
- Visa sponsorship: Clarify whether visa support is available or required.
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📊 Methodology – HR Indicators, Estimated Salary & Transparency Score
The data and indicators presented on this job page (Employer Snapshot, Transparency Score, Before You Apply) are built from a structured evaluation grid. Each section uses measurable and comparable criteria applied to public information in order to ensure fairness between employers.
1) Data integrity and sources
Each company profile and job listing is analyzed using multiple open sources such as career pages, company websites, and public employment data. These signals are verified for consistency and density before being used to compute HR indicators.
- Employer data: company size, sector, and employee reviews.
- Job content: completeness of title, responsibilities, and requirements.
- Salary and benefits: presence of official or inferred compensation details.
2) Core methodology
The transparency model is based on a weighted ratio between core and secondary information axes:
- Core fields (×2 weight): title, company, location, contract type, work model, salary, application link, posting date, main description, requirements, and responsibilities.
- Secondary fields (×1 weight): benefits, culture & mission, team hierarchy, diversity & inclusion, recruitment process, flexibility, language, and deadline.
Each field is marked as present or missing. The final score reflects the ratio of completed fields to the total possible weighted score.
Transparency Ratio = (Σ core_fields × 2 + Σ secondary_fields × 1)
÷ (total_core × 2 + total_secondary × 1)
The result is converted to a 5-star scale (0–5, half-stars included) and displayed beside the Transparency Score badge.
3) Star rating and color scale
| Score (out of 5) | Label | Interpretation |
|---|---|---|
| 4.5 – 5.0 ★★★★★ | Excellent | All essential and most secondary details present. |
| 3.5 – 4.4 ★★★★☆ | Good | Major elements available; minor gaps remain. |
| 2.5 – 3.4 ★★★☆☆ | Moderate | Several missing sections or low specificity. |
| 0.0 – 2.4 ★★☆☆☆ | Low | Few key details provided; limited transparency. |
The badge color follows a red→green hue scale from low (0) to high (5) transparency. The average transparency across the cycling industry in 2025 is approximately 3.2 / 5.
4) Employer Snapshot indicators
- HR Index: overall HR quality combining stability, satisfaction, and transparency.
- Employee Stability Index (ESI): ratio of long-term to short-term employment movements.
- Employee Satisfaction Weighted Score (ESWS): average of employee review metrics.
- Commitment: social responsibility, inclusion, and openness indicators.
HR Index = (0.4 × ESI) + (0.3 × ESWS)
+ (0.2 × (1 − Turnover)) + (0.1 × Data Confidence)
5) Estimated salary bands
When the employer does not specify a salary, Cycle-Jobs provides a non-binding estimated band using benchmark data and standardized adjustments:
- Base grid by role family and seniority.
- Adjustment by contract type and expected weekly hours.
- Location factor for cost of living and taxation context.
- Company size influence on pay dispersion.
- Recent market signals from similar industry roles.
6) “Before You Apply” contextual tips
Missing or unclear fields are listed with guidance questions to help candidates clarify key aspects such as scope, compensation, or flexibility. This allows a more balanced and informed dialogue between employer and applicant.
7) Limitations and ethics
- No confidential data is used — only verified public information.
- Data accuracy depends on employer updates and public sources.
- Scores are dynamic and recalculated as new information emerges.
These models aim to promote fair, transparent, and comparable insights across cycling industry employers. They are informational only and not a substitute for an internal HR audit.