Website Cube Bikes
Employer Snapshot (Cycle-Jobs Insight)
- Transparency Score: 2.8 / 5 — Moderate (Industry avg: 3.2 / 5) · Declining
- Company Size: mid high
- Ownership: Privately held
- Glassdoor: ⭐ ⭐ 3.5 / 5
- HR Index: 44.68% ▼ (Industry avg: 53.14%)
- Commitment: Committed to sustainable mobility
- Official Salary: N/A
- Estimated Salary (Cycle-Jobs): 🇩🇪 33,000-39,000 EUR / year
Company Overview
Wir, CUBE Bikes, sind Marktführer in Deutschland im mittleren und hochwertigen E-Bike, Mountainbike- und Rennrad-Segment. Inzwischen sind wir in über 60 Ländern über den Fahrradfachhandel erhältlich. Durch unser internationales Wachstum bauen wir diese Marktposition kontinuierlich weiter aus. Innovative Technik, höchste Qualität sowie Teamarbeit und eine menschenorientierte Unternehmenskultur zeichnen uns aus.
Role Description
Als Innendienstmitarbeiter für die Märkte Dänemark, Schweden und Norwegen bist du verantwortlich für die Betreuung und Beratung von Kunden sowie die Koordination von Aufträgen und Lieferterminen. Du unterstützt das internationale Wachstum von CUBE Bikes und trägst zur Stärkung unserer Marktposition bei. Deine Arbeit fördert die Zusammenarbeit zwischen verschiedenen Abteilungen und sorgt für einen reibungslosen Ablauf im Kundendienst.
Position Snapshot
- Seniority: Mid-level
- Function: Customer Service
- Department: Operations
- Experience required: Berufserfahrung im Kundendienst, vorzugsweise in der Fahrrad- oder Sportbranche.
- Contract type: Full-time
- Work model: On-site
- Remote policy: On-site (strict)
Description
Bearbeitung von Kundenanfragen und -aufträgen, Kundenberatung hinsichtlich des Sortiments, Abstimmung von Produktions- und Lieferterminen, ständiger Kontakt mit Außendienstmitarbeitern, Servicemitarbeitern, Buchhaltung und anderen Abteilungen, Erstellung sämtlicher Ausfuhrdokumente, Vor- und Nachbereitung von Messen und Schulungen sowie ggf. Teilnahme. Die Position erfordert Motivation, Lernbereitschaft und hohe Zielstrebigkeit. Du arbeitest in einem freundschaftlichen und professionellen Arbeitsumfeld mit vielseitigen Aufgaben und einem hohen Maß an Eigenständigkeit.
Responsibilities
- Bearbeitung von Kundenanfragen und -aufträgen.
- Kundenberatung hinsichtlich des Sortiments.
- Abstimmung von Produktions- und Lieferterminen.
- Ständiger Kontakt mit den Außendienstmitarbeitern, den Servicemitarbeitern, der Buchhaltung und anderen Abteilungen.
- Erstellung sämtlicher Ausfuhrdokumente.
- Vor- und Nachbereitung von Messen und Schulungen sowie ggf. Teilnahme.
Location
This position is based in
95679 Waldershof, Germany
Compensation
Salary information not provided by employer.
Benefits
Eine anspruchsvolle und verantwortungsvolle Aufgabe in einem sympathischen Team, vielseitige Aufgaben, ein hohes Maß an Eigenständigkeit und Flexibilität, ein freundschaftliches und professionelles Arbeitsumfeld, eine leistungsgerechte Entlohnung.
Additional Information
- Languages: Danish, Swedish, Norwegian, English, German
- Diversity & Inclusion: Kundendienstmitarbeiter, unabhängig von der Geschlechtseintragung (uvG).
- Flexibility: Ein hohes Maß an Eigenständigkeit und Flexibilität.
- Team & Reporting: Ständiger Kontakt mit Außendienstmitarbeitern, Servicemitarbeitern, Buchhaltung und anderen Abteilungen. Arbeiten in einem sympathischen Team.
Application Details
Posted: August 23, 2026
August 20, 2028
To apply, please visit the following URL:https://cube-bikes.softgarden.io/job/43895957/Innendienstmitarbeiter-Dnemark-Schweden-Norwegen-uvG-→
Before you apply (Cycle-Jobs Insight)
Some important details are not fully specified in this job post. To make an informed decision, you may want to clarify the following points:
- Salary & compensation: Ask for the exact salary range, variable compensation, and whether negotiation is possible.
- Recruitment process: Ask about the number of steps and expected timeline.
- Weekly schedule: Clarify typical weekly hours and schedule.
- Travel requirements: Ask how often travel is required and whether expenses are covered.
- Contract length: Verify the duration if the contract is fixed-term.
- Equipment provided: Ask what equipment or tools are supplied by the employer.
- Visa sponsorship: Clarify whether visa support is available or required.
🛡️ You will be redirected to the official company website.
Cycle-Jobs never collects CVs or stores personal application data.
Disclaimer: Cycle-Jobs.com aggregates job postings from public and partner sources. We are not affiliated with the hiring company unless explicitly stated. While every effort is made to ensure accuracy, Cycle-Jobs cannot guarantee the completeness or continued availability of this information. Candidates should always verify details directly with the employer before applying.
Content adaptation notice:
Cycle-Jobs.com adapts job postings for improved readability and consistency across the site.
The essential content remains faithful to the original employer version.
We encourage candidates to review the official job description before applying.
Legal & Privacy: Terms & Legal Notice · Refund Policy · Privacy Policy
📊 Methodology – HR Indicators, Estimated Salary & Transparency Score
The data and indicators presented on this job page (Employer Snapshot, Transparency Score, Before You Apply) are built from a structured evaluation grid. Each section uses measurable and comparable criteria applied to public information in order to ensure fairness between employers.
1) Data integrity and sources
Each company profile and job listing is analyzed using multiple open sources such as career pages, company websites, and public employment data. These signals are verified for consistency and density before being used to compute HR indicators.
- Employer data: company size, sector, and employee reviews.
- Job content: completeness of title, responsibilities, and requirements.
- Salary and benefits: presence of official or inferred compensation details.
2) Core methodology
The transparency model is based on a weighted ratio between core and secondary information axes:
- Core fields (×2 weight): title, company, location, contract type, work model, salary, application link, posting date, main description, requirements, and responsibilities.
- Secondary fields (×1 weight): benefits, culture & mission, team hierarchy, diversity & inclusion, recruitment process, flexibility, language, and deadline.
Each field is marked as present or missing. The final score reflects the ratio of completed fields to the total possible weighted score.
Transparency Ratio = (Σ core_fields × 2 + Σ secondary_fields × 1)
÷ (total_core × 2 + total_secondary × 1)
The result is converted to a 5-star scale (0–5, half-stars included) and displayed beside the Transparency Score badge.
3) Star rating and color scale
| Score (out of 5) | Label | Interpretation |
|---|---|---|
| 4.5 – 5.0 ★★★★★ | Excellent | All essential and most secondary details present. |
| 3.5 – 4.4 ★★★★☆ | Good | Major elements available; minor gaps remain. |
| 2.5 – 3.4 ★★★☆☆ | Moderate | Several missing sections or low specificity. |
| 0.0 – 2.4 ★★☆☆☆ | Low | Few key details provided; limited transparency. |
The badge color follows a red→green hue scale from low (0) to high (5) transparency. The average transparency across the cycling industry in 2025 is approximately 3.2 / 5.
4) Employer Snapshot indicators
- HR Index: overall HR quality combining stability, satisfaction, and transparency.
- Employee Stability Index (ESI): ratio of long-term to short-term employment movements.
- Employee Satisfaction Weighted Score (ESWS): average of employee review metrics.
- Commitment: social responsibility, inclusion, and openness indicators.
HR Index = (0.4 × ESI) + (0.3 × ESWS)
+ (0.2 × (1 − Turnover)) + (0.1 × Data Confidence)
5) Estimated salary bands
When the employer does not specify a salary, Cycle-Jobs provides a non-binding estimated band using benchmark data and standardized adjustments:
- Base grid by role family and seniority.
- Adjustment by contract type and expected weekly hours.
- Location factor for cost of living and taxation context.
- Company size influence on pay dispersion.
- Recent market signals from similar industry roles.
6) “Before You Apply” contextual tips
Missing or unclear fields are listed with guidance questions to help candidates clarify key aspects such as scope, compensation, or flexibility. This allows a more balanced and informed dialogue between employer and applicant.
7) Limitations and ethics
- No confidential data is used — only verified public information.
- Data accuracy depends on employer updates and public sources.
- Scores are dynamic and recalculated as new information emerges.
These models aim to promote fair, transparent, and comparable insights across cycling industry employers. They are informational only and not a substitute for an internal HR audit.