Website Trek Bicycle
Employer Snapshot (Cycle-Jobs Insight)
- Transparency Score: 3.9 / 5 — Good (Industry avg: 3.2 / 5)
- Company Size: large
- Ownership: Privately held
- Glassdoor: ⭐ ⭐ 3.5 / 5
- HR Index: 72.38% ▲ (Industry avg: 53.14%)
- Commitment: Committed to sustainable mobility
- Official Salary: N/A
- Estimated Salary (Cycle-Jobs): 🇺🇸 44,000-54,000 USD / year
Company Overview
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Every person has a unique history and life experience to bring to the table. Trek was named to Fortune Magazine’s list of Top 100 Best Companies to Work For.
Role Description
The Production Technician ensures bikes are maintained and repaired to the highest standards, focusing on quality and efficiency. This role is vital to customer satisfaction and the smooth operation of the service team. As a Lead Technician, you will be trusted with the most complex repairs and play a key part in the team’s success.
Position Snapshot
- Seniority: Mid-level
- Function: Engineering / Technical
- Department: Operations
- Contract type: Full-time
- Travel: Potential for paid travel to other US-based Trek Stores
- Work model: On-site
- Remote policy: On-site (strict)
Description
As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. The Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.
Responsibilities
- Complete more than 50% of the total repairs for the team.
- Repair bikes quickly and consistently while maintaining accuracy and quality.
- Build relationships with bike owners to enhance their riding experience.
- Utilize advanced technical skills to perform complex repairs.
- Demonstrate leadership and problem-solving abilities.
- Maintain minimal interaction with customers.
- Access and use the industry’s best tools.
- Potential for paid travel to other US-based Trek Stores.
Location
This position is based in
Salt Lake City, UT, USA
Compensation
Salary information not provided by employer.
Benefits
Flexible and fun company culture, Competitive health care, PPO & HDHP medical plan options, Dental insurance, Vision insurance, Flexible Spending Accounts (FSA), Free life insurance & optional term life insurance, Competitive vacation package, 401(k) with match and Employee Stock Ownership Plans (ESOP), 12 weeks of maternity leave with 100% pay, Paid company holidays, Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs), Employee discounts on all product, Deep partner retail discounts
Additional Information
- Equipment provided: Access to a full complement of the industry’s best tools
- Diversity & Inclusion: We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Trek is a place where you’re valued for being you. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.
- Flexibility: Flexible work schedule, Flexible and fun company culture.
- Team & Reporting: Lead Technician role; completes more than 50% of team repairs; trusted with the most complex repairs; works with a team and interacts with customers minimally.
Application Details
Posted: March 7, 2026
Trek114145
To apply, please visit the following URL:https://trekbikes.wd1.myworkdayjobs.com/en-US/TREK/job/Salt-Lake-City-Utah/Production-Technician_Trek114145→
Before you apply (Cycle-Jobs Insight)
Some important details are not fully specified in this job post. To make an informed decision, you may want to clarify the following points:
- Salary & compensation: Ask for the exact salary range, variable compensation, and whether negotiation is possible.
- Required experience: Clarify what is mandatory vs. preferred in terms of experience.
- Recruitment process: Ask about the number of steps and expected timeline.
- Required languages: Verify language expectations in daily work.
- Application deadline: Ask if the position closes at a fixed date or remains open until filled.
- Weekly schedule: Clarify typical weekly hours and schedule.
- Contract length: Verify the duration if the contract is fixed-term.
- Visa sponsorship: Clarify whether visa support is available or required.
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📊 Methodology – HR Indicators, Estimated Salary & Transparency Score
The data and indicators presented on this job page (Employer Snapshot, Transparency Score, Before You Apply) are built from a structured evaluation grid. Each section uses measurable and comparable criteria applied to public information in order to ensure fairness between employers.
1) Data integrity and sources
Each company profile and job listing is analyzed using multiple open sources such as career pages, company websites, and public employment data. These signals are verified for consistency and density before being used to compute HR indicators.
- Employer data: company size, sector, and employee reviews.
- Job content: completeness of title, responsibilities, and requirements.
- Salary and benefits: presence of official or inferred compensation details.
2) Core methodology
The transparency model is based on a weighted ratio between core and secondary information axes:
- Core fields (×2 weight): title, company, location, contract type, work model, salary, application link, posting date, main description, requirements, and responsibilities.
- Secondary fields (×1 weight): benefits, culture & mission, team hierarchy, diversity & inclusion, recruitment process, flexibility, language, and deadline.
Each field is marked as present or missing. The final score reflects the ratio of completed fields to the total possible weighted score.
Transparency Ratio = (Σ core_fields × 2 + Σ secondary_fields × 1)
÷ (total_core × 2 + total_secondary × 1)
The result is converted to a 5-star scale (0–5, half-stars included) and displayed beside the Transparency Score badge.
3) Star rating and color scale
| Score (out of 5) | Label | Interpretation |
|---|---|---|
| 4.5 – 5.0 ★★★★★ | Excellent | All essential and most secondary details present. |
| 3.5 – 4.4 ★★★★☆ | Good | Major elements available; minor gaps remain. |
| 2.5 – 3.4 ★★★☆☆ | Moderate | Several missing sections or low specificity. |
| 0.0 – 2.4 ★★☆☆☆ | Low | Few key details provided; limited transparency. |
The badge color follows a red→green hue scale from low (0) to high (5) transparency. The average transparency across the cycling industry in 2025 is approximately 3.2 / 5.
4) Employer Snapshot indicators
- HR Index: overall HR quality combining stability, satisfaction, and transparency.
- Employee Stability Index (ESI): ratio of long-term to short-term employment movements.
- Employee Satisfaction Weighted Score (ESWS): average of employee review metrics.
- Commitment: social responsibility, inclusion, and openness indicators.
HR Index = (0.4 × ESI) + (0.3 × ESWS)
+ (0.2 × (1 − Turnover)) + (0.1 × Data Confidence)
5) Estimated salary bands
When the employer does not specify a salary, Cycle-Jobs provides a non-binding estimated band using benchmark data and standardized adjustments:
- Base grid by role family and seniority.
- Adjustment by contract type and expected weekly hours.
- Location factor for cost of living and taxation context.
- Company size influence on pay dispersion.
- Recent market signals from similar industry roles.
6) “Before You Apply” contextual tips
Missing or unclear fields are listed with guidance questions to help candidates clarify key aspects such as scope, compensation, or flexibility. This allows a more balanced and informed dialogue between employer and applicant.
7) Limitations and ethics
- No confidential data is used — only verified public information.
- Data accuracy depends on employer updates and public sources.
- Scores are dynamic and recalculated as new information emerges.
These models aim to promote fair, transparent, and comparable insights across cycling industry employers. They are informational only and not a substitute for an internal HR audit.