Website Cube Bikes
Employer Snapshot (Cycle-Jobs Insight)
- Transparency Score: 2.8 / 5 — Moderate (Industry avg: 3.2 / 5)
- Company Size: mid high
- Ownership: Privately held
- Glassdoor: ⭐ ⭐ 3.5 / 5
- HR Index: 44.68% ▼ (Industry avg: 53.14%)
- Commitment: Committed to sustainable mobility
- Official Salary: N/A
- Estimated Salary (Cycle-Jobs): 🇩🇪 34,000-42,000 EUR / year
Company Overview
CUBE Bikes is the market leader in Germany for mid and high-end e-bikes, mountain bikes, and road bikes. We are available in over 60 countries through specialist bicycle retailers and are continuously expanding our market position through international growth. Our company is characterized by innovative technology, highest quality, teamwork, and a people-oriented corporate culture.
Role Description
As an internal sales employee for the Poland division, you will support our international growth by managing customer orders and inquiries, coordinating with various departments, and ensuring smooth export processes. Your contribution will help maintain our high standards of quality and customer service while fostering strong relationships within the team.
Position Snapshot
- Seniority: Mid-level
- Function: Customer Service
- Department: Operations
- Experience required: Berufserfahrung im Vertrieb, am besten im Fahrrad- oder Sportbereich (Professional experience in sales, preferably in the bicycle or sports sector)
- Contract type: Full-time
- Work model: On-site
- Remote policy: On-site (strict)
Description
We are seeking an internal sales employee to strengthen our team in the Poland division. The role involves handling customer inquiries and orders, providing product advice, coordinating production and delivery dates, and ensuring compliance with shipping regulations. You will work closely with field staff, service staff, accounting, and other departments, and prepare export documents as well as support trade fairs and training sessions.
Responsibilities
- Bearbeitung von Kundenanfragen und –aufträgen (Processing customer inquiries and orders)
- Kundenberatung hinsichtlich des Sortiments (Customer advice regarding the product range)
- Abstimmung von Produktions- & Lieferterminen (Coordination of production and delivery dates)
- Ständiger Kontakt mit den Außendienstmitarbeitern, den Servicemitarbeitern, der Buchhaltung und anderen Abteilungen (Constant contact with field staff, service staff, accounting, and other departments)
- Sicherstellung des rechtskonformen Versands von Gefahrgütern (Ensuring legally compliant shipping of hazardous goods)
- Erstellung sämtlicher Ausfuhrdokumente (Preparation of all export documents)
- Vor- und Nachbereitung von Messen und Schulungen sowie ggf. Teilnahme (Preparation and follow-up of trade fairs and training sessions, and participation if necessary)
Location
This position is based in
95679 Waldershof, Germany
Compensation
Salary information not provided by employer.
Benefits
Eine anspruchsvolle und verantwortungsvolle Aufgabe in einem sympathischen Team, Vielseitige Aufgaben, Ein hohes Maß an Eigenständigkeit und Flexibilität, Ein freundschaftliches und professionelles Arbeitsumfeld, Eine leistungsgerechte Entlohnung
Additional Information
- Languages: German, Polish, English (advantage)
- Flexibility: Ein hohes Maß an Eigenständigkeit und Flexibilität (A high degree of independence and flexibility)
- Team & Reporting: Works closely with field staff, service staff, accounting, and other departments.
Application Details
Posted: April 25, 2026
April 24, 2028
To apply, please visit the following URL:https://cube-bikes.softgarden.io/job/64319583/Mitarbeiter-Innendienst-Bereich-Polen-uvG-→
Before you apply (Cycle-Jobs Insight)
Some important details are not fully specified in this job post. To make an informed decision, you may want to clarify the following points:
- Salary & compensation: Ask for the exact salary range, variable compensation, and whether negotiation is possible.
- Diversity & inclusion: Ask about real initiatives for inclusion and safety.
- Weekly schedule: Clarify typical weekly hours and schedule.
- Travel requirements: Ask how often travel is required and whether expenses are covered.
- Contract length: Verify the duration if the contract is fixed-term.
- Equipment provided: Ask what equipment or tools are supplied by the employer.
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📊 Methodology – HR Indicators, Estimated Salary & Transparency Score
The data and indicators presented on this job page (Employer Snapshot, Transparency Score, Before You Apply) are built from a structured evaluation grid. Each section uses measurable and comparable criteria applied to public information in order to ensure fairness between employers.
1) Data integrity and sources
Each company profile and job listing is analyzed using multiple open sources such as career pages, company websites, and public employment data. These signals are verified for consistency and density before being used to compute HR indicators.
- Employer data: company size, sector, and employee reviews.
- Job content: completeness of title, responsibilities, and requirements.
- Salary and benefits: presence of official or inferred compensation details.
2) Core methodology
The transparency model is based on a weighted ratio between core and secondary information axes:
- Core fields (×2 weight): title, company, location, contract type, work model, salary, application link, posting date, main description, requirements, and responsibilities.
- Secondary fields (×1 weight): benefits, culture & mission, team hierarchy, diversity & inclusion, recruitment process, flexibility, language, and deadline.
Each field is marked as present or missing. The final score reflects the ratio of completed fields to the total possible weighted score.
Transparency Ratio = (Σ core_fields × 2 + Σ secondary_fields × 1)
÷ (total_core × 2 + total_secondary × 1)
The result is converted to a 5-star scale (0–5, half-stars included) and displayed beside the Transparency Score badge.
3) Star rating and color scale
| Score (out of 5) | Label | Interpretation |
|---|---|---|
| 4.5 – 5.0 ★★★★★ | Excellent | All essential and most secondary details present. |
| 3.5 – 4.4 ★★★★☆ | Good | Major elements available; minor gaps remain. |
| 2.5 – 3.4 ★★★☆☆ | Moderate | Several missing sections or low specificity. |
| 0.0 – 2.4 ★★☆☆☆ | Low | Few key details provided; limited transparency. |
The badge color follows a red→green hue scale from low (0) to high (5) transparency. The average transparency across the cycling industry in 2025 is approximately 3.2 / 5.
4) Employer Snapshot indicators
- HR Index: overall HR quality combining stability, satisfaction, and transparency.
- Employee Stability Index (ESI): ratio of long-term to short-term employment movements.
- Employee Satisfaction Weighted Score (ESWS): average of employee review metrics.
- Commitment: social responsibility, inclusion, and openness indicators.
HR Index = (0.4 × ESI) + (0.3 × ESWS)
+ (0.2 × (1 − Turnover)) + (0.1 × Data Confidence)
5) Estimated salary bands
When the employer does not specify a salary, Cycle-Jobs provides a non-binding estimated band using benchmark data and standardized adjustments:
- Base grid by role family and seniority.
- Adjustment by contract type and expected weekly hours.
- Location factor for cost of living and taxation context.
- Company size influence on pay dispersion.
- Recent market signals from similar industry roles.
6) “Before You Apply” contextual tips
Missing or unclear fields are listed with guidance questions to help candidates clarify key aspects such as scope, compensation, or flexibility. This allows a more balanced and informed dialogue between employer and applicant.
7) Limitations and ethics
- No confidential data is used — only verified public information.
- Data accuracy depends on employer updates and public sources.
- Scores are dynamic and recalculated as new information emerges.
These models aim to promote fair, transparent, and comparable insights across cycling industry employers. They are informational only and not a substitute for an internal HR audit.