Production Technician

  • West Chester Township, OH, USA
  • N/A

Website Trek Bicycle

Employer Snapshot (Cycle-Jobs Insight)

  • Transparency Score: 3.9 / 5 — Good (Industry avg: 3.2 / 5)
  • Company Size: large
  • Ownership: Privately held
  • Glassdoor: ⭐ ⭐ 3.5 / 5
  • HR Index: 72.38% ▲ (Industry avg: 53.14%)
  • Commitment: Committed to sustainable mobility
  • Official Salary: N/A
  • Estimated Salary (Cycle-Jobs): 🇺🇸 41,000-49,000 USD / year

Company Overview

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Trek was named to Fortune Magazine’s list of Top 100 Best Companies to Work For. Every person has a unique history and life experience to bring to the table, and we respect that.

Role Description

The Production Technician is responsible for performing the majority of repairs and ensuring bikes are serviced to the highest standards. This role is key to maintaining customer satisfaction and supporting the team with technical expertise. You will play a vital part in delivering quality service and fostering a positive team environment.



Position Snapshot

  • Seniority: Mid-level
  • Function: Engineering / Technical
  • Department: Operations
  • Contract type: Full-time
  • Travel: Potential for paid travel to other US based Trek Stores
  • Work model: On-site
  • Remote policy: On-site (strict)

Description

As a Trek Production Technician, you will keep bikes running flawlessly and build relationships so their owners love riding them. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

Responsibilities

  • Complete more than 50% of the total repairs for the team.
  • Repair bikes quickly and consistently, maintaining accuracy and quality.
  • Handle the most complex repairs trusted by the team and customers.
  • Utilize a full complement of the industry’s best tools.
  • Potential for paid travel to other US based Trek Stores.

Location

This position is based in West Chester Township, OH, USA Google Maps


Compensation

Salary information not provided by employer.

Benefits

Flexible and fun company culture, Competitive health care, PPO & HDHP medical plan options, Dental insurance, Vision insurance, Flexible Spending Accounts (FSA), Free life insurance & optional term life insurance, Competitive vacation package, 401(k) with match and Employee Stock Ownership Plans (ESOP), 12 weeks of maternity leave with 100% pay, Paid company holidays, Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs), Employee discounts on all product, Deep partner retail discounts


Additional Information

  • Equipment provided: Access to a full complement of the industry’s best tools
  • Diversity & Inclusion: We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Trek is a place where you’re valued for being you. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.
  • Flexibility: Flexible work schedule.
  • Team & Reporting: Lead Technician role, responsible for the majority of repairs for the team. Works with other technicians and interacts minimally with customers.

Application Details

Posted: April 25, 2026
Trek114156

Source

To apply, please visit the following URL:https://trekbikes.wd1.myworkdayjobs.com/en-US/TREK/job/Cincinnati-Ohio/Production-Technician---Full-Time_Trek114156→

Before you apply (Cycle-Jobs Insight)

Some important details are not fully specified in this job post. To make an informed decision, you may want to clarify the following points:

  • Salary & compensation: Ask for the exact salary range, variable compensation, and whether negotiation is possible.
  • Required experience: Clarify what is mandatory vs. preferred in terms of experience.
  • Recruitment process: Ask about the number of steps and expected timeline.
  • Required languages: Verify language expectations in daily work.
  • Application deadline: Ask if the position closes at a fixed date or remains open until filled.
  • Weekly schedule: Clarify typical weekly hours and schedule.
  • Contract length: Verify the duration if the contract is fixed-term.
  • Visa sponsorship: Clarify whether visa support is available or required.

📊 Methodology – HR Indicators, Estimated Salary & Transparency Score

The data and indicators presented on this job page (Employer Snapshot, Transparency Score, Before You Apply) are built from a structured evaluation grid. Each section uses measurable and comparable criteria applied to public information in order to ensure fairness between employers.

1) Data integrity and sources

Each company profile and job listing is analyzed using multiple open sources such as career pages, company websites, and public employment data. These signals are verified for consistency and density before being used to compute HR indicators.

  • Employer data: company size, sector, and employee reviews.
  • Job content: completeness of title, responsibilities, and requirements.
  • Salary and benefits: presence of official or inferred compensation details.

2) Core methodology

The transparency model is based on a weighted ratio between core and secondary information axes:

  • Core fields (×2 weight): title, company, location, contract type, work model, salary, application link, posting date, main description, requirements, and responsibilities.
  • Secondary fields (×1 weight): benefits, culture & mission, team hierarchy, diversity & inclusion, recruitment process, flexibility, language, and deadline.

Each field is marked as present or missing. The final score reflects the ratio of completed fields to the total possible weighted score.

Transparency Ratio = (Σ core_fields × 2 + Σ secondary_fields × 1)
                     ÷ (total_core × 2 + total_secondary × 1)

The result is converted to a 5-star scale (0–5, half-stars included) and displayed beside the Transparency Score badge.

3) Star rating and color scale

Score (out of 5) Label Interpretation
4.5 – 5.0 ★★★★★ExcellentAll essential and most secondary details present.
3.5 – 4.4 ★★★★☆GoodMajor elements available; minor gaps remain.
2.5 – 3.4 ★★★☆☆ModerateSeveral missing sections or low specificity.
0.0 – 2.4 ★★☆☆☆LowFew key details provided; limited transparency.

The badge color follows a red→green hue scale from low (0) to high (5) transparency. The average transparency across the cycling industry in 2025 is approximately 3.2 / 5.

4) Employer Snapshot indicators

  • HR Index: overall HR quality combining stability, satisfaction, and transparency.
  • Employee Stability Index (ESI): ratio of long-term to short-term employment movements.
  • Employee Satisfaction Weighted Score (ESWS): average of employee review metrics.
  • Commitment: social responsibility, inclusion, and openness indicators.
HR Index = (0.4 × ESI) + (0.3 × ESWS)
         + (0.2 × (1 − Turnover)) + (0.1 × Data Confidence)

5) Estimated salary bands

When the employer does not specify a salary, Cycle-Jobs provides a non-binding estimated band using benchmark data and standardized adjustments:

  • Base grid by role family and seniority.
  • Adjustment by contract type and expected weekly hours.
  • Location factor for cost of living and taxation context.
  • Company size influence on pay dispersion.
  • Recent market signals from similar industry roles.

6) “Before You Apply” contextual tips

Missing or unclear fields are listed with guidance questions to help candidates clarify key aspects such as scope, compensation, or flexibility. This allows a more balanced and informed dialogue between employer and applicant.

7) Limitations and ethics

  • No confidential data is used — only verified public information.
  • Data accuracy depends on employer updates and public sources.
  • Scores are dynamic and recalculated as new information emerges.

These models aim to promote fair, transparent, and comparable insights across cycling industry employers. They are informational only and not a substitute for an internal HR audit.

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