Website Trek Bicycle
Employer Snapshot (Cycle-Jobs Insight)
- Transparency Score: 3.9 / 5 — Good (Industry avg: 3.2 / 5) · Improving
- Company Size: large
- Ownership: Privately held
- Glassdoor: ⭐ ⭐ 3.5 / 5
- HR Index: 72.38% ▲ (Industry avg: 53.14%)
- Commitment: Committed to sustainable mobility
- Official Salary: N/A
- Estimated Salary (Cycle-Jobs): 🇺🇸 18,000-26,000 USD / year
Company Overview
Trek is an awesome place to work, offering amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and aim to change the world by getting more people on bikes. Employees are encouraged to learn, grow, and are given many opportunities to do so. Trek values each person’s unique history and life experience, fostering a respectful and inclusive environment. Trek was named to Fortune Magazine’s list of Top 100 Best Companies to Work For.
Role Description
The Service Technician is responsible for maintaining and repairing bikes to ensure customer satisfaction and safety. This role supports Trek’s mission by delivering exceptional service and building lasting relationships with customers. The technician will learn and grow within a supportive team, contributing to a positive store environment.
Position Snapshot
- Seniority: Entry-level
- Function: Retail / Store
- Department: Retail
- Experience required: Prior mechanic experience is not required
- Contract type: Part-time
- Work model: On-site
- Remote policy: On-site (strict)
Description
As a Trek Service Technician, you will care for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and be the first to work on new models before they hit the sales floor. Building relationships with customers who trust you to keep their gear running flawlessly is key. This role is about providing excellent customer service, learning new skills, and growing as a technician. Prior mechanic experience is not required, as training will be provided.
Responsibilities
- Care for bikes to ensure owners enjoy riding them.
- Troubleshoot repairs and service all kinds of bikes.
- Work on new models before they reach the sales floor.
- Build relationships with customers who trust you with their gear.
- Provide stellar customer service and hospitality.
- Pitch in on any task as needed.
Location
This position is based in
Southcenter, Tukwila, WA 98188, USA
Compensation
Salary information not provided by employer.
Benefits
Amazing benefits for all employees, health insurance, employee discounts, opportunities to learn and grow, paid leave, vacation.
Additional Information
- Diversity & Inclusion: Trek is a place where you’re valued for being you. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.
- Flexibility: Encouraged to learn and grow, opportunities for development, supportive team environment.
- Team & Reporting: Works as part of the service team. Collaborates with other technicians and retail staff.
Application Details
Posted: August 23, 2026
Trek115324
To apply, please visit the following URL:https://trekbikes.wd1.myworkdayjobs.com/en-US/TREK/job/Tukwila-Washington/Service-Technician--Part-Time-_Trek115324→
Before you apply (Cycle-Jobs Insight)
Some important details are not fully specified in this job post. To make an informed decision, you may want to clarify the following points:
- Salary & compensation: Ask for the exact salary range, variable compensation, and whether negotiation is possible.
- Recruitment process: Ask about the number of steps and expected timeline.
- Required languages: Verify language expectations in daily work.
- Application deadline: Ask if the position closes at a fixed date or remains open until filled.
- Weekly schedule: Clarify typical weekly hours and schedule.
- Travel requirements: Ask how often travel is required and whether expenses are covered.
- Contract length: Verify the duration if the contract is fixed-term.
- Equipment provided: Ask what equipment or tools are supplied by the employer.
- Visa sponsorship: Clarify whether visa support is available or required.
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📊 Methodology – HR Indicators, Estimated Salary & Transparency Score
The data and indicators presented on this job page (Employer Snapshot, Transparency Score, Before You Apply) are built from a structured evaluation grid. Each section uses measurable and comparable criteria applied to public information in order to ensure fairness between employers.
1) Data integrity and sources
Each company profile and job listing is analyzed using multiple open sources such as career pages, company websites, and public employment data. These signals are verified for consistency and density before being used to compute HR indicators.
- Employer data: company size, sector, and employee reviews.
- Job content: completeness of title, responsibilities, and requirements.
- Salary and benefits: presence of official or inferred compensation details.
2) Core methodology
The transparency model is based on a weighted ratio between core and secondary information axes:
- Core fields (×2 weight): title, company, location, contract type, work model, salary, application link, posting date, main description, requirements, and responsibilities.
- Secondary fields (×1 weight): benefits, culture & mission, team hierarchy, diversity & inclusion, recruitment process, flexibility, language, and deadline.
Each field is marked as present or missing. The final score reflects the ratio of completed fields to the total possible weighted score.
Transparency Ratio = (Σ core_fields × 2 + Σ secondary_fields × 1)
÷ (total_core × 2 + total_secondary × 1)
The result is converted to a 5-star scale (0–5, half-stars included) and displayed beside the Transparency Score badge.
3) Star rating and color scale
| Score (out of 5) | Label | Interpretation |
|---|---|---|
| 4.5 – 5.0 ★★★★★ | Excellent | All essential and most secondary details present. |
| 3.5 – 4.4 ★★★★☆ | Good | Major elements available; minor gaps remain. |
| 2.5 – 3.4 ★★★☆☆ | Moderate | Several missing sections or low specificity. |
| 0.0 – 2.4 ★★☆☆☆ | Low | Few key details provided; limited transparency. |
The badge color follows a red→green hue scale from low (0) to high (5) transparency. The average transparency across the cycling industry in 2025 is approximately 3.2 / 5.
4) Employer Snapshot indicators
- HR Index: overall HR quality combining stability, satisfaction, and transparency.
- Employee Stability Index (ESI): ratio of long-term to short-term employment movements.
- Employee Satisfaction Weighted Score (ESWS): average of employee review metrics.
- Commitment: social responsibility, inclusion, and openness indicators.
HR Index = (0.4 × ESI) + (0.3 × ESWS)
+ (0.2 × (1 − Turnover)) + (0.1 × Data Confidence)
5) Estimated salary bands
When the employer does not specify a salary, Cycle-Jobs provides a non-binding estimated band using benchmark data and standardized adjustments:
- Base grid by role family and seniority.
- Adjustment by contract type and expected weekly hours.
- Location factor for cost of living and taxation context.
- Company size influence on pay dispersion.
- Recent market signals from similar industry roles.
6) “Before You Apply” contextual tips
Missing or unclear fields are listed with guidance questions to help candidates clarify key aspects such as scope, compensation, or flexibility. This allows a more balanced and informed dialogue between employer and applicant.
7) Limitations and ethics
- No confidential data is used — only verified public information.
- Data accuracy depends on employer updates and public sources.
- Scores are dynamic and recalculated as new information emerges.
These models aim to promote fair, transparent, and comparable insights across cycling industry employers. They are informational only and not a substitute for an internal HR audit.